Terms and Conditions
Effective Date:[01/21/25]
Welcome to Now That’z Delicious llc These Terms and Conditions govern your use of our website and services. By accessing or using our website or purchasing from us, you agree to comply with these terms.
1. Services
- We provide custom cakes, treats, and dessert-related products as described on our website or through direct inquiry.
- All orders are subject to availability and confirmation of payment.
- We reserve the right to withdraw, modify, or cancel our services or products at any time without prior notice.
2. Financial Transactions
- All prices are listed in [currency] and are subject to change without notice.
- Payments must be completed using the methods we provide (e.g., CashApp, Zelle, etc.).
- Orders are only confirmed after receiving the required deposit or full payment as specified in our policies.
3. Customer Expectations
- Liability for Errors:
- While we strive for accuracy, we are not responsible for typographical errors, inaccuracies, or omissions on our website, including product descriptions, pricing, or availability.
- Website Downtime:
- We are not liable for any inconvenience caused by website downtime or technical issues.
4. Copyright and Intellectual Property
- All content on our website, including text, images, logos, and designs, is the property of Now Thatz Delicious llc unless otherwise noted.
- You may not reproduce, distribute, adapt, or commercially use our content without explicit permission.
5. User Behavior
By using our website or services, you agree:
- Not to engage in any unlawful activities, hate speech, harassment, or bullying.
- Not to use our platform for unauthorized promotions, spam, or fraudulent activities.
- To respect the privacy and intellectual property rights of others.
6. Disabling User Accounts
- We reserve the right to disable or terminate user accounts if any violations of these terms are detected.
- We may also suspend accounts for fraudulent activity or abuse of our services.
7. Refunds and Cancellations
Refunds and cancellations are governed by our Return and Refund Policy Please review this policy for detailed information.
8. Limitation of Liability
- We are not liable for damages resulting from the misuse of our products.
- Once a product leaves our care (delivery or pickup), we are not responsible for storage mishandling or transportation damage caused by the customer.
- Under no circumstances will our liability exceed the purchase price of the order.
9. Amendments to Terms
We reserve the right to amend or update these Terms and Conditions at any time. Changes will take effect upon posting on our website, with an updated effective date.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the state of Maryland.
11. Contact Us
For questions or concerns regarding these Terms and Conditions, please contact us:
- Email: [Admin@nowthatzdelicious.com]
- Phone:[410-316-6520]
- Hours: Monday–Saturday, 9 AM–6 PM
By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
Return and Refund Policy
Return and Refund Policy
Effective Date: [01/21/25]
At Now That’z Delicious llc, customer satisfaction is our priority. Please review our Return and Refund Policy to understand the terms under which returns and refunds may be accepted.
1. Terms of Return
- All requests for returns must be made within 2 days of receiving your order.
- Returns are only accepted for the following reasons:
- Incorrect product received.
- Damage during delivery (photo proof required).
- Issues with product quality (photo proof required).
2. State of Return
Due to the perishable nature of our products:
- Returns are not accepted for items that have been consumed, partially eaten, or not stored according to provided care instructions.
- Products must remain in their original packaging for a return to be considered.
3. Process for Return
To initiate a return:
- Contact us at [Admin@nowthatzdelicious.com] within the return period.
- Provide the following details:
- Your order number.
- Photos of the product and any issues.
- Reason for the return request.
- Wait for confirmation and instructions from our team.
4. Process for Refund
- Refunds are processed only after the return request is approved and any applicable products are returned (if required).
- Approved refunds will be issued in the original payment method within 5–7 business days.
- Refunds are not provided for:
- Custom orders where the design or flavor was pre-approved.
- Orders that were not picked up or delivered due to customer unavailability.
- Issues caused by improper handling or storage after delivery/pickup.
5. Contact Us
If you have any questions or need assistance with a return or refund, please contact us:
- Email: [Admin@nowthatzdelicious.com]
- Phone: [410-316-6520]
- Hours: Monday–Saturday, 9 AM–6 PM
We value your support and will always strive to make things right. Thank you for choosing Now Thatz Delicious!
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